Name change

TrackGleam was formerly named Auracle. The rename does not affect any purchase, credit code, or these terms — codes beginning with AURA- remain valid, and master.djh3mp.com redirects to trackgleam.com.

Use of the tool

This tool is provided on an as-is basis for lawful audio processing. You are responsible for ensuring you have the rights to upload, process, and publish any audio you use with TrackGleam.

No warranty

Mastering results vary by source material. TrackGleam provides best-effort processing and educational guidance, but it does not guarantee commercial loudness outcomes, platform performance, or artistic satisfaction for every file.

Content ownership

You retain ownership of your audio and project output. The site content, branding, design, written guides, and interface text remain protected intellectual property of the site operator unless otherwise stated.

Paid AI masters and credits

AI Master downloads are a paid digital service delivered instantly in your browser. Purchases are one-time payments (no subscription). Credit packs are tied to a redeemable credit code shown at checkout, on your email receipt, and after purchase — treat your code like cash: anyone with the code can spend its credits, and we cannot restore credits without it. Credits have no cash value, are not transferable for resale, and currently do not expire.

Lifetime plan

The Lifetime plan is a one-time payment that unlocks AI Master downloads for the lifetime of the service, subject to a fair-use allowance of 30 AI masters per calendar month (UTC), which resets on the 1st. It is a personal, non-transferable license for mastering your own material — not for resale, sharing, or operating a mastering service for others. We may adjust the fair-use allowance to prevent abuse, but never below 30 per month for existing purchasers. "Lifetime" refers to the lifetime of the TrackGleam service.

Payments

Payments are processed by Stripe. Your card details are entered on Stripe's secure checkout and are never seen or stored by this site.

Refunds

If your AI master fails to deliver, or you're not happy with a purchase, email support@trackgleam.com within 14 days of purchase for a full refund. Include the email receipt or your credit code so we can locate the payment.

Contact

Questions about these terms: support@trackgleam.com, or see the support page.